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WORST CUSTOMER SERVICE ANYWHERE

Mar 26, 2008

Aarons Furniture Rentals complaint

The Manager of the Aarons store in Murphy N.C. is the most rude arrogant person I have ever delt with. As long as your buying something, he is nice enough. Try returning something and he becomes an absolute, total ***! I have never had such a horrible experience in any place of business. If your thinking about doing business with Aarons, please do yourself a favor and avoid the place like poison. I leased a washer and dyer and decided to return it after the 4 month minimum, I have gone in the store and signed the necessary paper work. It's been 3 weeks now and we are still wating for them to pick up the merchandise. We've called them twice and ask when they planned to pick them up. Each time they say someone will call. Today I received a bill for the next months rental. These people are just the worst.

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Comments (5)

1. Written by TTS, on 22-07-2008 13:11

Wow! Sorry to hear that Brenda! I bought a new washer from the Arrons in Rotterdam NY, and they were very helpful and even went out of their way to get me a brand new one in the box!

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2. Written by cowsrcute588, on 25-06-2008 17:31

i bought a washer ,they have tried to get me to pay the price for washer and dryer.they can't keep their records straight.the store i'm talking about is in sheridan arkansas.and the guy is micheal.the store is not what it is cracked up to be.

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3. Written by RAC, on 13-05-2008 06:35

DON'T DO THAT SINCE THEY WILL HANG YOU FOR THE PROPERTY, TAKE IT BACK TO THE STORE AND DROP IT OFF IF YOU CAN THEN STAND OUT FRONT ON THE SIDEWALK WITH A HUGH SIGN SAYING....................THAT SHOULD GET THEIR ATTENTION

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4. Written by Brenda, on 08-04-2008 13:03

I went into rent a washer and dryer. Asked for all the details. Then when they came to deliver the machines, they sent the wrong ones. Tried to bring a used washer and dryer. Which i was not going to accept. They are very unprofessional, not knowledgeable, and totally confused. I will be renting these machines for one more month. Then they will be returned. These people donot have a clue how a legitimate business.

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5. Written by DDWICK, on 05-04-2008 00:16

Do what we did. Put it out in the yard and call them and tell them where they can pick it up. Advise them you will not be responsible for their property any longer. See how they run!!! :grin

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